Unfortunately, there may be times when an examiner needs to be replaced at the last minute. In these circumstances we will make every effort to appoint a replacement examiner. However, if we are unable to do so, we will reschedule your exam session or we will assist you to hold the session remotely.
If we are unable to find a replacement examiner to examine your candidates on the original date booked, we will refund the full fees paid. However, the ISTD is not liable to pay for venue hire or any other exam related costs if the session is cancelled or for additional costs from filming the session.
